A massive outage at Amazon Web Services (AWS) on Monday caused widespread disruption across the internet, affecting major apps, websites, and digital tools relied on by millions worldwide.
The incident began around 07:11 GMT following a faulty API update to DynamoDB, one of AWS’s core database systems, at a major data center in Virginia. The error cascaded through the Domain Name System (DNS), preventing apps from connecting to servers and resulting in a widespread failure across 113 AWS services.
By 10:11 GMT, Amazon reported that most systems were restored, though residual delays persisted. The outage temporarily impacted popular platforms including OpenAI, ESPN, Apple Music, Snapchat, Pinterest, WhatsApp, Slack, Zoom, Roblox, Fortnite, Starbucks, Etsy, and Venmo. Even Amazon’s own services—such as Alexa, Ring, and Kindle downloads—faced interruptions.
The disruption also reached financial institutions, airlines, and news organizations, including Delta, United, The New York Times, The Wall Street Journal, and the Associated Press.
AWS engineers acted swiftly to contain the failure and initiated multiple recovery paths. Amazon confirmed the issue was caused by a technical error during a routine update and assured users that a detailed post-incident report will follow.
The outage highlights the critical dependency of global digital infrastructure on major cloud providers like AWS. A single technical glitch, as this event demonstrated, can reverberate across industries and geographies within minutes, underscoring the fragility of today’s interconnected systems.
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