Back in the 1990s, when the then Chief Minister Chandrababu Naidu envisioned the IT sector boom and championed the digitalization of government operations, opinions were divided. However, time has proven him remarkably prescient, as his predictions have become a reality. This foresight marked Naidu as a leader always ahead of his time.
Even at the age of 74, Chandrababu Naidu continues to think ahead. He has now set his sights on revolutionizing the digital governance era with a bold and transformative initiative.
Starting January 18, the Andhra Pradesh government is launching a flagship digital program that will offer over 150 public services through WhatsApp. Yesterday, Chandrababu Naidu discussed the program in detail, highlighting its potential to bring governance closer to the people.
Key services like Aadhaar, caste, and birth certificate generation and modification, as well as land-related documents such as Adangals, will now be easily accessible to the public through WhatsApp.
This initiative is a monumental step towards reducing dependency on physical government offices. Routine procedures that traditionally required in-person visits to government offices will now be at the public’s fingertips.
As a pilot program, this initiative relies on robust technological infrastructure, and the government is optimistic about its successful implementation. If executed effectively, this program could significantly minimize the need for physical visits to government offices, thereby reducing opportunities for corruption and inefficiency.
If successful, this innovative approach could become a game-changer for Andhra Pradesh, setting a benchmark for digital governance in India.
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