Dubai, UAE – In a significant step toward redefining the air travel experience, Marhaba, a leading airport hospitality provider and a division of dnata, has launched a new doorstep luggage delivery service at Dubai International Airport (DXB). In collaboration with baggage logistics specialist DUBZ, this innovative offering allows travellers to bypass baggage claim entirely, streamlining their journey from touchdown to destination.
The new service enables passengers arriving at DXB to have their luggage delivered directly to their home, hotel, or office within hours of landing. This initiative is part of Marhaba’s ongoing efforts to offer seamless, end-to-end travel experiences that reduce wait times and enhance customer convenience.
Key Features of the New Service Include:
Check-In from Anywhere: Travellers can now complete check-in procedures from the comfort of their home, hotel, or office. A check-in agent issues boarding passes and securely transfers baggage to the airport.
Skip Baggage Claim: Upon arrival at DXB, passengers can proceed directly to their next destination, as their luggage is delivered to them, eliminating the need to wait at the carousel.
Baggage Storage and Delivery: Flexible options are available for both short-term and extended baggage storage. Secure same-day delivery is available across the UAE.
All services can be conveniently booked through www.marhabaservices.com or at dedicated Marhaba service points located throughout Dubai.
Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations at dnata, stated:
“We’re seeing a fundamental shift in how people want to travel. Whether it’s a family trying to simplify their departure or a business traveller looking to save time, the demand for seamless airport experiences has never been higher.”
This latest upgrade aligns with dnata’s broader vision for the future of air travel in Dubai. It sets the stage for the next-generation Al Maktoum International Airport (DWC), a $35 billion mega-hub expected to open by 2032. Designed to deliver a fully automated and queue-free travel experience, the new airport will leverage advanced biometric systems and intelligent baggage solutions to provide travellers with unprecedented ease and efficiency.
With this service, Dubai once again cements its position as a global leader in aviation innovation and customer-centric airport solutions.
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